We use cookies to give you the best possible experience on our website. By continuing to shop you agree to receive all cookies from us. For more details, including how you can amend your cookie preferences, see our Cookie Policy

0330 100 3130
Opening Times
Normal opening times: Mon - Fri: 9am - 5:00pm
Sat, Sun: Closed
Outside of these hours Email: [email protected]
  • Your shopping basket is empty

The Ultimate Guide to My Disney Experience

My Disney Experience gives you the power to plan and personalise your visit to Walt Disney World Resort in Florida in advance, so you won’t miss ANY of the best bits!

With My Disney Experience you can pre-book the most exciting rides and attractions, make reservations at the best restaurants and much more, making sure you get to experience everything you’ve been looking forward to for so long!

What is My Disney Experience?

Disney Memory Maker and Fastpass

My Disney Experience is the collective name for all the exciting pre-planning tools you can use to personalise your visit to the Disney Parks - before you even get there!

These include:

  • Disney Genie: Pre-book times for your favourite rides and attractions up to 30 days in advance
  • MyDisneyExperience.com: The online place that links up everyone in your party, meaning you can make your plans together
  • Memory Maker: An online photo package that magically saves all your photos for you to download when you get home
  • MagicBands: A clever wristband that works as your ticket, room key, credit card and more!

You’ll get the most benefit from My Disney Experience if you book your Disney World tickets in advance, so don’t forget to book in plenty of time to really make the most of it!

Book Walt Disney World tickets now


My Disney Experience

How do I know if my tickets include My Disney Experience?

If you want all the great benefits that come with My Disney Experience you MUST book your Disney Park tickets in advance.

All Walt Disney World tickets from FloridaTix include My Disney Experience. Look for the symbol when your tickets arrive!

Once you've booked your tickets…

Now you've got your tickets, the next step is to log into MyDisneyExperience.com - the online space where you create your personal profile and start planning your dream Disney holiday!

Mum and daughter booking Disney in advance on tablet

Why should I use My Disney Experience?

My Disney Experience lets you make the very most of your time in the Parks – and enjoy even more Disney magic with the people you love the most.

It’s perfect for Disney World first-timers: If you’re not sure where to start, there's tailored advice on which rides you and your family would love most, when to visit which attractions, and lots more!

Being able to plan your whole trip in advance means less queuing, less hassle and less chance of missing anything that’s on your Disney World wish list!

Meet Disney Characters and dine at Disney World

The benefits of My Disney Experience include:

  • Online and mobile tools that help you plan your time at Walt Disney World in Florida
  • Download the FREE My Disney Experience App and get real-time info about attraction waiting times and lots more
  • Share your plans by connecting your profile to your family and friends, so you can review and plan your trip together
  • View the plans for each day of your holiday – this includes your dining reservations, Wish List items and Disney FastPass+ times
  • Learn about all the attractions that are available, and find out which are the top attractions at each park
  • Reserve your times to visit certain entertainment experiences, character meet & greets and viewing areas to see parades and fireworks
  • Pre-book times for selected Disney Genie attractions
  • Make dining reservations at your favourite Walt Disney World Resort restaurants
  • Use Disney’s super-fast WiFi - available throughout the resort - to make updates and changes to your itinerary on the go

Disney Bands 

Magic Cards and Magic Bands

What are Disney Bands?

Your Magic Band lets you tap in to the magic and connect to all the Walt Disney World experiences you’ve selected!

  • With just a touch, your Disney Band allows you to enter the Disney Parks
  • Use it to access Genie+ / Individual Lightning Lane selections you made online
  • Store Disney PhotoPass images & download them when you get back home
  • Staying at a Disney Resort Hotel? You’ll receive a Disney Band, which also allows you to pay for meals and merchandise, and even acts as the keycard to your Hotel room!
  • A DisneyBand can also unlock amazing surprises throughout the Walt Disney World Resort. They’ve been personalised especially for you!

Want to know more about what the Disney Bands can do?

Read our Beginner's Guide to Disney Bands


Checking in Walt Disney World Resort Hotel

Do I get a Disney Band?

You get a Disney Band if:

  • You’re staying at a Disney Resort hotel
  • You’re a Walt Disney World Annual Passholder

Don’t fit the criteria? You can still buy a Disney Band online from Shop DisneyParks and from various locations around the Parks.

Remember: If you are not staying in a Walt Disney World Resort Hotel, you won’t be able to use your Disney Band to buy merchandise, food and drinks at the parks.

Scanning your Magic Card

Remember: MagicBands are available to guests staying at selected Walt Disney World Resort Hotels. Credit card must be presented at Walt Disney World Resort Hotel check-in for purchases made with MagicBand. Purchases are charged to your Walt Disney World Resort Hotel account.Please visit My Disney Experience Privacy Policy for information about our privacy and data collection policies and to learn more about RF technology used in MagicBands and RF cards.

Disney Memory Maker 

Family using Disney Memory Maker photographer

What is Disney Memory Maker?

What if you could get amazing professional photographs of your whole family having fun together at Disney World, without any of you having to step out of the picture to take them? That’s exactly what the Disney Memory Maker does!

Want to know more about this fabulous photo package?

Read the Guide to My Memory Maker


Family at Magic Kingdom

How does Memory Maker work?

  • There are Disney PhotoPass photographers at the best photo spots all over Disney World, ready to take professional shots of your whole family having an amazing time together.
  • All the photos you have taken are magically stored in your online account, ready to download when you get home.
  • And the best bit? With Memory Maker you don’t need to pay for your photos – just enjoy your Disney adventure knowing that all your amazing memories are being captured for you!

Any Questions?

We’re here to help with any questions you might have about Walt Disney World and My Disney Experience!

Contact us

Disney Genie Terms & Conditions

Valid Theme Park admission and online registration required. Disney Genie attractions and entertainment experiences, the number of selections you can make, and available arrival windows are limited. Disney Genie attractions subject to change.

Memory Maker Terms & Conditions

Memory Maker includes Disney PhotoPass photos and other digital content taken during the Memory Maker window and linked to the Memory Maker guest’s Disney account. If Memory Maker is sold or ordered in combination with a park ticket, the Memory Maker window for that Memory Maker entitlement will be equal to the usage window of the associated park ticket and will automatically begin upon the first use of the associated park ticket. The Memory Maker window will end upon the sooner of either the expiration or depletion of the Park Ticket. A MagicBand is required to receive certain attraction photos and other digital content. Photos and other digital content will expire pursuant to the expiration policy at mydisneyphotopass.disney.go.com/help-and-support. Valid theme park admission required for certain photo locations. Memory Maker is subject to Memory Maker terms at mydisneyphotopass.disney.go.com/memory-maker-terms and, if applicable, Family & Friends terms at disneyworld.disney.go.com/media/park-experience-terms-and-conditions.html. Disney is not responsible for missing, lost or damaged photos or other digital content.